Facilities Management

We provide technical advice and oversight of built-asset performance to align asset enhancements and delivery with our clients business and operational targets.

Our team of qualified facility management professionals are adept at all aspects of commercial and technical FM procurement, implementation, operations and functional building excellence.


  • Regional GCC Cultural Project
  • Beach Towers
  • Abu Dhabi Airports


Simon Higgins

Managing Director | Partner




As facility managers, our project management heritage supports our clients with in house expertise and experience and developed tools for efficient management and control of new construction, capital renewal and refurbishments, space planning, moves, adds and changes.

Design Consulting

Our experienced team seeks to advance the performance of our clients assets beyond traditional norms by invoking and implementing facilities management functionality at the design stage of projects.

Cost Management

Our team undertakes whole life cost modelling, forecasting & budgeting, service charge strategy and calculations, Reserve Fund development and overall control of costs with a clear focus on optimising operational efficiencies and reducing the life cycle costs of our clients assets.


Alexander Mac provides our clients the iFM platform, a unique software solution with related applications developed in-house by our technical innovations team. This improves efficiency and reduces operating costs whilst making the service delivery fully transparent via the web and cloud. We also work with existing CAFM systems where we add value to our clients IT investment.

Asset Strategy & Planning

We support the growth, development, performance and retained value of our client’s property and asset portfolio with considered FM and asset management strategies focused on the client’s performance requirements and business objectives. We also undertake Asset Condition Surveys and Due Diligence, Disposal & Acquisition Management., Business Continuity & Emergency Preparedness, needs analysis and development of workplace and accommodation strategies.

Facilities Management

As Facility managers we provide our clients with a single point of contact for the implementation and control of performance based facility management services. These include procurement management of sub contractors and performance management and tracking of KPIs, maintenance and service requests, help desks and related operations, health and safety, sustainability, overall service quality and risk. We also provide direct servicing that minimises duplicate margin charges.

Business Continuity & Risk Management

We are specialists in the field of risk, resilience and business continuity. We support our client’s companies to manage high impact risks and threats to their organisation by designing and implementing resiliency strategies that protect their employees, asset and key business operations. We provide Business Continuity program and policy management, embedding, analysis, diversification, transfer and recovery site strategies as well as full implementation and validation including auditing and benchmarking against global and UAE standards (ISO 22301)